Privacy Policy
At Spinshark Casino, we want you to understand how personal information relates to your use of spin--shark.uk. This policy explains how information may be collected, used, shared and retained when you visit our website, create an account or contact us. It covers account details, identity information, payment data, technical information and communications. Our services are intended only for people aged 18 or over. Please read this policy before providing personal information or using account services.
This policy also explains the purposes and legal bases that may support processing, the categories of organisations that may receive information, and your choices concerning cookies and marketing. You can find guidance on requesting access, correcting information and exercising other applicable privacy rights below. Some examples describe information that may be relevant rather than information collected in every case. For questions about your circumstances, please use the contact options available on spin--shark.uk so we can consider your enquiry.
Scope of This Policy
This policy applies to visitors and registered players using spin--shark.uk. It concerns personal information associated with browsing, registration, account administration, verification, payment activity and customer support. It also explains choices relating to optional communications and website technologies.
Information needed to provide an account service or fulfil an applicable requirement differs from information you choose to provide voluntarily. Where information is essential, not supplying it may prevent us from providing the relevant service. Optional information should be limited to what is useful for your enquiry or chosen activity.
Information We Collect
Information may come directly from details you submit, activity on our website and devices connected to it. The categories below describe common examples relevant to casino services, not a statement that every example is collected from every visitor. The information involved depends on the service you use, your interactions and any applicable verification or payment requirements.
| Data Category | Examples | Purpose |
|---|---|---|
| Account information | Name, email address and account details | Registration and account administration |
| Identity and age verification | Full KYC before deposit (age + identity), with relevant identity evidence | Confirming identity and eligibility |
| Payments | Transaction details associated with Bitcoin, Visa, Faster Payments, Mastercard, Paysafecard, Ethereum (ETH), Paypal, Boku, Tether (USDT), Skrill, TrueLayer, Neteller, Apple Pay, Google Pay | Processing and reconciling payments |
| Website usage | Pages visited and account interactions | Understanding functionality and service use |
| Technical information | IP address, browser and device information | Compatibility and security |
| Support messages | Enquiries and information you provide | Answering questions and resolving issues |
| Cookies | Identifiers and preference information | Website functions and settings |
Missing essential information can affect access to account services. For example, we require full identity and age verification before a deposit, so incomplete verification prevents that step from proceeding. Missing payment or account information may also prevent a transaction or enquiry from being resolved. Please avoid submitting unrelated personal information or documents unless they are needed.
How and Why We Use Information
We use personal information for purposes connected with providing and administering our services. Depending on the activity, these may include managing accounts, verifying identity and age, handling payments, answering support enquiries and maintaining security. Information may also support fraud prevention, compliance with applicable obligations and improvements to website usability.
The appropriate legal basis depends on the purpose and circumstances:
- Contract: Processing necessary to provide requested services or take relevant steps before entering a contract.
- Legal obligation: Processing necessary to meet an applicable legal requirement.
- Consent: Processing based on a freely given choice where consent is required.
- Legitimate interest: Processing for a justified operational interest, subject to consideration of your rights and interests.
Not every basis applies to every use. We should use information only for a relevant, lawful purpose and not treat consent as a substitute for another required basis.
Who May Receive Information
- Payment service providers may receive information needed to handle transactions.
- Identity verification providers may help confirm identity and age.
- Technical and hosting services may support website operation.
- Professional advisers may assist with legal, accounting or compliance matters.
- Authorities may receive information where disclosure is legally required.
Sharing should be limited to information necessary for the relevant purpose. Different recipients may have different responsibilities for the information they handle. Depending on the services involved, processing may take place internationally, where privacy requirements can differ. This policy does not identify particular overseas recipients, destinations or transfer arrangements. You can contact us for information relevant to your circumstances and any applicable requirements.
How We Protect Information
Our approach to data protection is based on confidentiality, restricted access and legitimate use. Access should be limited to those who need information for their responsibilities, rather than making account information generally available. Purpose limitations help prevent details provided for one task from being used for unrelated activities.
These principles matter because identity documents, payment records and account communications can contain sensitive details. We aim to limit unnecessary exposure and handling of such information. No website or communication method can guarantee absolute security, so please also follow the practical account protection guidance below.
How Long We Keep Information
Retention depends on why information is needed and on applicable legal obligations. Relevant considerations include providing account services, resolving enquiries, addressing disputes and maintaining records required by law. We should not retain identifiable information simply because it might be useful at some unspecified future point.
Closing an account or requesting deletion does not necessarily require every record to be erased immediately. Some information may need to remain available for a lawful purpose. When that purpose and any applicable obligations end, information should be deleted or made no longer identifiable, as appropriate.
Cookies and Similar Technologies
Cookies are small files stored on your device when you visit a website. They and similar technologies may support essential functions, remember preferences or provide information about website use. Where consent is required for optional technologies, your choice should determine their use.
Your browser may let you block or delete cookies and change related settings. Disabling essential cookies can affect sign in, saved preferences or other website functions. Browser controls may need to be adjusted separately on each device.
Your Data Protection Rights
Depending on applicable law and the circumstances, you may have rights concerning your personal information. These rights can help you understand processing, correct inaccuracies and challenge certain uses. They are not necessarily available without conditions in every case. You can ask us which rights apply to your information and how we will assess a request.
| Right | Meaning | How to Exercise It |
|---|---|---|
| Access | Obtain information about processing and a copy where applicable | Specify the information requested |
| Correction | Correct inaccurate or incomplete details | Identify the details needing correction |
| Deletion | Request erasure where applicable | Explain what you want deleted |
| Restriction | Limit certain processing in qualifying circumstances | Identify the processing concerned |
| Portability | Receive or transfer eligible information | Specify the relevant information |
| Objection | Challenge processing where applicable | Explain your objection |
| Withdrawal of consent | End processing that relies on consent | Identify the consent you withdraw |
Legal exceptions may limit a request, including where records must be retained. We may need reasonable identity checks before disclosing or changing information. Withdrawal of consent does not affect the lawfulness of earlier consent based processing. We will consider requests under the requirements that apply.
How to Submit a Request
- Use the contact channels available on spin--shark.uk.
- Identify the account involved.
- Specify the privacy right you wish to exercise.
- Complete reasonable identity verification if needed.
- Receive a response within the timeframe required by applicable law.
Marketing Messages and Your Choices
Where marketing communications require consent, we should send them only on the basis of valid consent. A decision to receive such messages should be separate from information necessary to administer your account.
You can withdraw consent and ask to change your communication preferences through the available contact options or any preference controls provided. Withdrawing marketing consent does not prevent essential account, security or service messages that have another lawful basis. Please identify the communication type concerned so we can understand your request.
How You Can Protect Your Information
- Choose a strong password. Use a unique password that you do not use elsewhere to reduce the risk from another compromised account.
- Protect your login details. Do not share passwords or verification codes with others.
- Sign out on shared devices. Avoid saving credentials where another person could access them.
- Keep contact details current. Accurate details help you receive important account messages.
- Check suspicious messages. Avoid unexpected links and use the website directly to verify requests.
- Report suspected unauthorised access. Contact us promptly and change your password if you believe someone has accessed your account.
Protecting Minors
Our services are restricted to people aged 18 or over. Minors must not create gambling accounts or submit personal information through our services. Full identity and age verification is required before a deposit.
Parents and guardians should help prevent minors from using gambling accounts, including by keeping login details inaccessible. If you believe a minor has registered or provided information, contact us through spin--shark.uk so we can review the matter and take appropriate action.
Raising Privacy Concerns
You may raise concerns about the handling of your personal information with the competent data protection authority in your country. The authority can explain its complaint process and responsibilities.
We encourage you to contact us first so we can understand and try to resolve the issue. Doing so is not a mandatory prerequisite to contacting an authority or exercising an applicable complaint right.
Changes to This Policy
We may update this policy when our website services, information practices or applicable requirements change. Updated versions will appear on this page, with the version date identifying the text currently published.
Please review the policy periodically, particularly before providing additional personal information or using a service you have not used before. You can contact us if a change needs clarification.
Contact and Version Date
For privacy questions or requests, use the contact channels available on spin--shark.uk. Include the email address associated with your account, the privacy right concerned where relevant, and a brief explanation of your request. Do not send unnecessary sensitive details or identity documents in your initial message. We can explain any further information needed to handle your enquiry.
Version date: 12/11/2026.